AY DRONE warrants that under normal use, the AY DRONE product you purchased will have no material and process defects during the warranty period. The warranty period for this product begins on the date you receive the goods or is otherwise provided by AY DRONE. Please check your product's warranty period and after-sales service type in “Part 3 - After-sales service type”.

1. After contacting AY DRONE, please explain the product in detail.

2. AY DRONE technical support staff will try to diagnose and solve your problem by phone, email, or remote assistance. AY DRONE guides you to download and install the specified software update.

3. If you can't solve your problem by phone or application software update, you need to send the product back to AY DRONE for further testing. AY DRONE will arrange services according to the type of warranty service the product enjoys, the specific types of which are specified in "Part 3 - Types of After-sales Services" below.

4. Replacement products and parts.

5. If the warranty service involves the replacement of a product or part, the replaced product or part will be the property of AY DRONE, and the replaced product or part will become your property. Only unmodified AY DRONE products and parts can be replaced.

6. The replacement products or parts provided by AY DRONE may not be completely new, but they are certainly in good working condition and are at least equivalent in performance to the replaced parts. Replaced products or accessories have the same warranty for the remaining warranty period of the original product. Replacing the product or part will bind the new S/N.。

If your agricultural plant protection machine S-6 does not work properly, please consult the agent who sells you S-6.

If it is determined that the S-6 needs repair, please send your S-6 to your agent and the agent will provide you with after-sales service. The agent promises to give handling advice within 24 hours after receiving your after-sales demand. If the repair cannot be completed within 24 hours, the backup machine will be used. According to whether it is within the warranty, the maintenance costs will be different:

1. If your S-6 is covered by the warranty, you will receive free repair and replacement parts service. And a free backup machine will be provided for your use during maintenance;

2. If your S-6 is not covered by the warranty, the agent will issue a detailed maintenance report and fees. After you pay the relevant fees, the agent will provide you with the corresponding repair and replacement parts service. And spare machine will be provided for you use during maintenance;

3. The agents mentioned in this article point to your agent who sells the S-6. If you do not find other agents by selling the S-6 agent to you, you will be deemed as giving up the warranty service.

4. The warranty coverage and deadlines of agricultural drone from AY DRONE are detailed in "AY DRONE agricultural drone S-6 service terms"

5. If you have any comments or suggestions on the after-sales service of the agent, please call AY DRONE Service Hotline at 0086-025-51809022 or email us at sales@aydrone.com.